FREQUENTLY ASKED QUESTIONS

How Can We Help?

Everything you need to know about shopping with Bambinos. We’ve gathered answers to some of our most common questions to make shopping for your little ones simple and easy.

Ordering

Can I change or cancel my order after it has been placed?

If you need to change or cancel an order, please contact Bambinos as soon as possible. We’ll do our best to help, but once an order has entered processing or has shipped, we may not be able to make changes or cancel it.

How will I know my order was received?

After placing your order, you’ll receive an order confirmation at the email address provided during checkout.

What if I entered the wrong shipping address?

Please contact us as soon as possible. If your order has not yet been processed or shipped, we’ll do our best to update the address. Once an order has shipped, we may not be able to redirect it.

Shipping & Delivery

Where does Bambinos ship?

Bambinos ships to addresses within all 50 U.S. states. At this time, we do not offer international shipping or shipping to U.S. territories.

How much does shipping cost?

Bambinos offers free standard shipping on all U.S. orders, with no minimum purchase required.

How long will my order take to arrive?

Free standard shipping is available on all U.S. orders with no minimum purchase.are typically processed within 1–2 business days. Once shipped, standard delivery is typically estimated at 3–7 business days. Delivery times are estimates and may occasionally be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Will I receive tracking information?

When tracking is available, you'll receive tracking information with your shipping confirmation so you can follow your package on its way to you.

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Returns & Refunds

What is Bambinos’ return policy?

Returns may be requested within 25 days of delivery. Items must be unworn, unwashed, unused, in their original condition, and returned with all original tags attached.

How do I start a return?

Please contact Bambinos before mailing anything back. We’ll review your request and provide the appropriate return instructions. Returns sent without prior authorization may not be accepted.

Who pays for return shipping?

For standard returns, customers are responsible for return shipping costs. If an item arrives damaged or defective, or Bambinos sends an incorrect item, Bambinos will cover the appropriate return or replacement shipping costs.

When will I receive my refund?

Once your return is received and inspected, approved refunds will be issued to your original payment method. After the refund has been processed by Bambinos, your bank or card issuer may require additional time for the refund to appear on your account.

Do you offer exchanges?

Bambinos does not offer direct exchanges at this time. If you need a different size, color, or item, you may return the eligible item within the 25-day return period and place a new order for the item you prefer.

Can Final Sale items be returned?

No. Items specifically marked Final Sale are not eligible for return.

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Products & Sizing

What sizes does Bambinos carry?

Bambinos offers children's clothing for different stages of childhood, from babies and toddlers through growing girls and boys, with styles for children 0–14 years.

How do I choose the right size?

Because sizing can vary between styles, we recommend reviewing the measurements provided on each individual product page before ordering.

Are the product photos representative of the item I will receive?

We make every effort to represent our products accurately. Please keep in mind that colors may appear slightly different depending on your screen or device settings.

What if an item or size I want is sold out?

Product availability can change, and some styles or sizes may sell out. We recommend checking the product page for current availability.

Still Have Questions?

We’re happy to help.

If you don’t see the answer you’re looking for, please contact Bambinos and we’ll be happy to assist you.

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